Hollywood Video - the Anti-Customer Service Store

Hollywood Video has a program, called MVP, that allows you to rent unlimited videos for one monthly charge (keeping two at a time) with no due dates. Sounds pretty good, doesn't it? Unfortunately, Hollywood Video can't count to 30 and it turns out that their ineptitude can be pretty expensive - for the customer.

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So no more Hollywood Video. This isn't a problem for me - I love Netflix. Irish, however, doesn't like Netflix and the HV membership was for his benefit. He's more upset than I am, though, and is in complete agreement with canceling our account. We really shouldn't be spending the extra money anyway, not along with Netflix. That's money that can go elsewhere, like our moving fund.